Providing customer service on phone is a difficult job. If your customers have queries and you need to answer every query over phone calls then you would find that a lot of service time is wasted in attending to customers’ calls.
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http://complaintmanagementsystem.blogspot.in/2015/01/make-client-service-desk-with-help-of.html
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http://complaintmanagementsystem.blogspot.in/2015/01/make-client-service-desk-with-help-of.html
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